Universal Tours

Privacy Policy

1. Introduction

Welcome to Universal Travel and Tourism. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect different types of information for various purposes to provide and improve our services to you.

  • Personal Information: When you use our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to:

    • Name
    • Email address
    • Phone number
    • Address
  • Payment Information: If you make a reservation or purchase through our website, we may collect payment information, such as credit card details, to facilitate the transaction.

  • Usage Data: We automatically collect information on how our website is accessed and used (“Usage Data”). This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Use of Information

We use the collected data for various purposes, including but not limited to:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Providing customer support
  • Conducting analysis to improve and personalize our services
  • Processing payments and reservations
  • Compliance with legal obligations

4. Data Security

The security of your data is important to us, but please remember that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at +971 50 297 9595 .