Terms & Conditions

• A 21-year-old or older adult must accompany children under the age of 18. One baby (less than three years old) gets a free ticket for every adult ticket. It is highly forbidden for anyone to fly while under the influence of alcohol or any other narcotics. Additionally, it is mandatory for all passengers to sign a declaration stating that they do not have any of the aforementioned issues. Services that are partially or not at all utilized will not be refunded. Children and newborns must present proof of age while redeeming their tickets. If any part of an attraction is not functional for technical reasons, the service provider is not liable. This activity is not advised for women over three months pregnant, those with heart issues, severe knee and back pain, those who have had major surgery within the last six months, and those who have a fear of heights. The duration of each flight is roughly ten minutes. Loading, offloading, and queue management can all affect how long an experience lasts. Please account for the possibility of longer wait times during busy times. Official operating hours for the Dubai Balloon at Atlantis are 5:30 AM to 11:00 AM and 6:00 PM to 0:00 AM Midnight until October. Plan your trip up to three days in advance by using the website's weather widget. To see the precise weather forecast for your selected adventure, pick your preferred date and hour. Make use of the weather widget to confidently plan your flight. Cancellation Policy: There will be 100% fees if tours or tickets are canceled once they are booked. Policy for Children: Infants under the age of three shall be regarded as such. Children from three to eleven will be billed at the kid rate. Those over 12 will be regarded as adults. Visitors who would want to watch their family rather than take part in the flight experience can buy a lounge access ticket on-site for AED 40 and have a drink while they wait. Please be aware that the lounge has a limited number of spots available.